Airports are under increasing pressure to modernize their digital products while reducing operational friction. Accessibility has become one of the most overlooked failure points. It affects passenger flow, complaint volume, legal exposure, brand trust, and staff workload.
Framna works with major U.S. airports, including Dallas Fort Worth International Airport (DFW) and Orlando International Airport (MCO), to build digital products that help them become more accessible and comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA by default. More importantly, we design for real user journeys in complex airport environments, where reliability, clarity, and speed matter just as much as compliance.