Relevo

Building the future of sustainable dining

Sector
  • Retail & e-commerce
Features
  • Mobile payments
  • Loyalty & rewards
  • Notifications & alerts
  • Offline functionality
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Relevo’s reusable tableware is easily accessible with the mobile app.

From single-use to lasting impact

Relevo is reshaping sustainable dining in Germany and beyond. Their reusable packaging system helps restaurants and delivery platforms eliminate single-use plastic — creating a circular, tech-driven alternative for take-away and food delivery. Today, more than 2,500 partner restaurants and 300,000 users rely on Relevo to make convenience more sustainable, one meal at a time.

Online-first application

App Clip and Instant App

Native app development

Passkey login

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Powering the reusable movement

At the core of Relevo’s reusable ecosystem are its iOS and Android applications, designed to make sustainable dining effortless. With a quick scan, users can borrow dedicated Relevo dishes from any partner restaurant — from sushi bowls to pizza boxes — and return them at another location nearby. The experience is simple, intuitive, and circular by design.

Challenge 01: Connectivity gaps across restaurants

Many restaurant partners lacked reliable internet access, creating friction in the borrowing and returning process.

Solution: We built an offline-first architecture that allows essential actions to be completed even without connectivity. The feature became a cornerstone of Relevo’s reliability, ensuring smooth user experiences in every environment.

Challenge 02: Encouraging user adoption

German users are often cautious about downloading unfamiliar applications, limiting early adoption potential.

Solution: We implemented App Clip for iOS and Instant App for Android, enabling users to try Relevo immediately without installation. This “try before you download” feature became a key driver of user acquisition, converting casual users into long-term advocates.

Challenge 03: Scaling the reusable ecosystem

Managing thousands of partners and reusable assets required a robust operational backbone.

Solution: We developed a B2B Partner Platform and an Admin Portal that power Relevo’s nationwide operations. Partners can order new packaging, manage inventory, and track environmental impact, while the Relevo team monitors the full lifecycle of every asset in real time.

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4.5

average App Store rating

100K+

downloads on Google Play

over 5M

single-use plastic containers replaced

300K+

app users

Redesign the Relevo mobile experience

Relevo needed a mobile experience that could inspire everyday participation in the reusable movement. The previous design made it difficult for users to understand how to borrow and return dishes or to see their personal environmental impact. We responded with a complete user-journey redesign that turns sustainability into an intuitive, transparent experience.

Key improvements:

Personal impact made visible

Real-time indicators highlight each user’s contribution to reducing single-use waste, connecting individual actions to Relevo’s larger mission.

Guided reuse process

Clear, step-by-step instructions and intuitive icons show how to borrow, use, and return dishes with confidence.

Transparent by design

Prominent messaging explains the no-deposit model and includes timely reminders for return dates, building trust through clarity.

Accessible for all

High-contrast design, readable typography, and full VoiceOver and Screen Reader support ensure that every user can engage seamlessly.

Result: The new design strengthens Relevo’s relationship with its users by combining clarity, inclusivity, and purpose. It transforms sustainable dining from a good intention into a frictionless, rewarding habit.
“The Framna team combines true partnership with strong product thinking. They understand our goals, challenge ideas when needed, and focus on delivering meaningful results. Working with them feels like collaborating with a team genuinely invested in building the best product together.”
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Gregor Franc de Ferriere

Co-Founder and Managing Director at Relevo

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A mobile app redesign engages users with a transparent and informative system.

Want to learn more about this product?

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Mateusz Klimczak Head of Delivery, Framna Poland