07

Framing the future

Embracing AI, XR, and regulatory compliance

As we look toward the future, it is clear that mobile apps are evolving, not disappearing. This article draws on Framna's experiences and observations, exploring the rise of AI-driven features, the potential of XR technology, and the regulatory landscape businesses must navigate. By integrating AI, embracing XR, and staying ahead of compliance challenges, businesses can lead the way in creating smarter, more personalized digital experiences.

7.1

The cross-section between mobile apps and artificial intelligence

The buzz around AI (artificial intelligence) has been hard to miss–it is the technology that is on everyone's lips, and for a good reason. From self-driving cars to assistants that master conversation, AI is rapidly moving from science fiction to everyday reality. And one of the most exciting areas where this transformation is happening is in the world of apps.

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AI as a complementary force

AI is not replacing mobile apps. It is evolving them. Mobile applications will continue to thrive by integrating AI-driven features that enhance their functionality. Instead of users manually launching an app or entering a query, AI algorithms can anticipate what information or action is needed in real time. For example, a calendar app may automatically adjust reminders based on a changing schedule, or a shopping app might suggest tailored products before a user even searches. These capabilities are already shaping today’s applications.


This shift from reactive tools to proactive companions is reshaping how users engage. But every new app, every new decision, brings users closer to decision fatigue. 

Instead of asking users to navigate an expanding digital ecosystem, the next generation of products will need to learn how to navigate their users.

As digital experiences become smarter, user expectations rise. The most successful products are those that are seamless, context-aware, and designed to meet real-world needs—anticipating user needs before they're even expressed.


For companies looking to lead, this means evolving how they build apps. These are essential steps to take:

Embed AI in core workflows

Embrace continuous experimentation

Design for adaptability, not just functionality

Experiment with smart automation

This proactive approach can elevate customer engagement, making the app experience feel more like a personal assistant—always one step ahead.


The goal here is not novelty, it is relevance. With the right mindset and tooling, apps can go from utilities to trusted companions. Products that do not just keep up with users, but move ahead of them.

7.2

Hyper-personalization: Delivering real-time, customized experiences

One of the most compelling benefits of integrating AI in mobile apps is hyper-personalization. By analyzing behavioral patterns, AI can offer content, services, and actions uniquely tailored to each user. This is already being applied in news apps curating articles based on reading habits or fitness apps adapting workout plans based on performance data. These dynamic adjustments create a more engaging and efficient user experience. 

7.3

Enhanced interactions with natural interfaces

AI is also extending the way users interact with mobile apps. Conversational interfaces, powered by sophisticated natural language processing interaction, allow users to interact with their apps in a more natural and intuitive manner. Whether through voice commands or chat-based queries, these interactions reduce friction and make technology feel more human. As AI continues to improve in understanding and context, mobile apps will increasingly feel like smart, responsive assistants capable of handling complex tasks seamlessly. Advancements in voice synthesis, such as those displayed by OpenAI, have finally taken us across the uncanny valley of speech.

MATR-Chapter7_Future-OpenAI

The road to agentic AI

While current AI integrations in mobile apps are impressive, the next frontier lies in agentic AI which enables systems to make decisions, adapt, and act independently with minimal human input. They also operate more like humans. The goal for agentic AI is for mobile apps to handle tasks, learn continuously, and adapt with minimal human input. However, challenges such as long-term memory retention and managing dynamic contexts still need to be overcome. Yet, ongoing research into hybrid architectures that combine transformer models with advanced memory networks shows promise for paving the way toward a new generation of mobile AI.


Until these advancements are made, mobile apps will continue to use AI as a tool to enhance user experiences—making them smarter and more anticipatory—but not fully autonomous.

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When determining whether AI is suitable for a particular challenge, you should classify the problem within one (or more) of four major categories: Discovery, Execution, Assistance, and Personalization. This categorization not only clarifies the nature of the problem but also guides the choice of AI techniques, tools, and solution designs.
  • Discovery

    01

    AI gathers, filters, and interprets information from multiple sources, then synthesizes insights for users or organizations.

  • Execution

    02

    AI automates and optimizes processes at scale, improving efficiency and accuracy. 

  • Personalization

    03

    AI tailors experiences and outputs to each individual, adapting to their context, preferences, and behavior.

  • Assistance

    04

    AI acts as a collaborative partner, enhancing human efforts with guidance and support.

01

AI gathers, filters, and interprets information from multiple sources, then synthesizes insights for users or organizations.

MATR-Chapter7_Future-AI-Solution_Desktop

An AI solution addressing multiple challenges can often span several categories. For example, a healthcare application might use Discovery to detect anomalies in medical data, Execution to automate appointment scheduling, Assistance to offer diagnostic support to doctors, and Personalization to provide patient-specific treatment suggestions. Identifying how your problems map to these categories not only helps select the right AI techniques but also lays a foundation for realistic project goals.


This categorization exercise underpins the Framna AI ideation workshop, where we give businesses a tangible, hands-on approach to uncovering new AI-driven opportunities.

7.4

The power of visual information

XR (extended reality) includes AR (augmented reality), VR (Virtual reality), and MR (mixed reality and extends digital interactions beyond screens to create immersive, real-world experiences. Since the human brain processes between 80-90% of sensory input visually, XR has the potential to revolutionize computing by seamlessly integrating digital information into real-world environments, enhancing perception, interaction, and decision-making. AI-enhanced XR could revolutionize how we process information by presenting digital overlays, insights, and instructions in a natural, visual format. Instead of relying on text-based instructions or flat-screen interfaces, users can interact with data in real time through their environment. The more seamlessly AI can integrate these visuals into our surroundings, the closer XR moves toward becoming an essential tool for work, learning, and daily life.


The app ecosystem will be directly available in the XR OS. In other words, whether or not you believe XR will be paramount to your digital services, your service will become available and a part of the XR ecosystem. If the app is the cornerstone of the business, then business owners will have to consider in some capacity what that will mean. And that is why perhaps, at minimum, what businesses should prioritize now is the scalability and responsive design of their apps, so that it will work in XR.

Will XR be a game changer?

Despite years of innovation, XR has yet to reach mass adoption, and both the Apple Vision Pro and Meta Orion have now been discontinued. However, new developments are on the horizon that could finally push XR beyond its niche status. The fundamental challenge has been balancing functionality with accessibility. Apple Vision Pro struggles with bulkiness and high costs, while lighter alternatives, such as Meta Orion, sacrifice performance. XR still lacks a defining ‘killer app’ that makes it indispensable for everyday users. Many applications remain experimental, struggling to blend naturally into daily routines. Until XR achieves greater fluidity in real-world use cases, adoption will remain limited.

The Potential of XR and AI

XR’s journey is just beginning, and AI could be the breakthrough that takes it beyond its niche. With real-time processing, natural language understanding, and environmental recognition, AI-driven XR can eliminate friction and create entirely new experiences. 

By enabling more natural interactions AI makes XR more intuitive and accessible.

By enabling more natural interactions—like gaze-based navigation, voice commands, and real-time scene interpretation—AI makes XR more intuitive and accessible. But this transformation goes beyond user experience, it redefines how digital and physical worlds seamlessly merge.

Merging digital and physical worlds
The true potential of XR lies in its ability to integrate digital elements naturally into the real world. Glance at a bus stop, and AI-powered XR overlays real-time departure times, no need to check an app. Or point your device at a building to instantly access apartment pricing, availability, and immersive 3D walkthroughs.


This same real-time intelligence could transform homeownership. AI-driven AR scans could help homeowners detect risks before they become costly problems, reducing insurance claims and avoiding the environmental toll of unnecessary renovations. In workplaces, similar tools could proactively identify hazards, prevent accidents and improve safety.


The XR OS relies on Gemini to facilitate and improve the overall UI navigation. This is different from VisionOS and it seems like it could be a potential game changer for this technology.


Perhaps more excitingly, the Google XR headset integrates Gemini AI, offering features such as direct interaction through voice (Gemini Live), multimodal capabilities to analyze the user’s environment, and “Circle to Search.” These features enhance UI navigation and reduce reliance on physical movements, making XR technology more user-friendly and versatile. AI is proving to be a game changer in this space—not only by processing sensor data more efficiently, but also by enabling more intuitive, intent-based interactions through natural language, reducing dependence on traditional input methods like mouse and keyboard. This evolution makes XR glasses more independent and powerful as devices.

7.5

How to stay ahead in XR’s evolution

As AI and XR technology evolve, businesses and developers must take strategic steps to stay competitive. Apps will play a central role in this transformation, requiring business owners to ensure seamless integration with operating systems.

Embrace adaptive layouts

XR environments demand fluid, responsive designs that adjust dynamically to different devices, display sizes, and resolutions. Prioritizing multi-form-factor support now will help create a seamless user experience across XR platforms.

Optimize for AI assistants

AI will shape how users interact with apps in XR, making it essential to integrate AI-driven navigation features. This extends beyond voice control—apps must be designed to be accessible to AI assistants. Well-defined APIs, such as App Intents (iOS) and App Actions (Android), will future-proof applications by enabling AI-driven interactions.

Software leads, hardware follows

In the evolving XR landscape, software innovation drives hardware adoption—not the other way around. Businesses should focus on developing software-first strategies, ensuring that applications are built to harness AI and XR capabilities regardless of hardware limitations.

Go native for seamless integration

Apple and Google are pushing XR forward with visionOS and Android XR. Native apps will have an advantage in leveraging OS-level AI and XR features, ensuring smoother transitions and deeper integration within their ecosystems.By embracing these strategies, businesses can stay ahead in the rapidly evolving XR space. AI and XR together are set to redefine digital interaction, and apps will be at the heart of this transformation.

7.6

Overcoming regulatory hurdles in the fast-changing mobile industry

As the mobile industry presents new opportunities, it also faces increasingly stringent regulatory requirements. Governments around the world are implementing evolving laws related to data privacy, cybersecurity, AI governance, and financial technology, making compliance a crucial, though often complex, aspect of app development. At the same time, the growing emphasis on accessibility regulations calls for businesses to create mobile experiences that are inclusive for all users.
7.7

Why regulations are becoming more complex

Data privacy laws like GDPR and CCPA and the EU AI Act are redefining how businesses handle user data, while AI governance rules are setting new ethical and security standards. At the same time, evolving App Store policies from Apple and Google are changing how apps are built, monetized, and maintained.


History shows that regulation often fuels, rather than limits, innovation. Data protection laws led to better encryption, accessibility laws drove more intuitive UX design, and AI regulations are now shaping transparent, bias-free systems. Companies that align their innovation strategies with these evolving frameworks will build products that are not only compliant but also more trusted, scalable, and future-proof. Laws such as the European Accessibility Act and the Americans with Disabilities Act (ADA) are raising the bar for digital inclusivity standards. They require mobile applications to be designed with features like screen reader compatibility, adaptable interfaces, or voice navigation. Failing to meet these requirements not only limits market reach, but can also result in legal challenges or, more importantly, loss of user trust.


At Framna, we understand that keeping up with these changing rules can feel overwhelming. However, with the right approach, regulatory compliance can become a streamlined process, and even a strategic advantage.

How to stay ahead of compliance hassles

Integrate compliance and accessibility from the start

Instead of treating compliance as a last-minute challenge, embed it into the mobile app development process from day one. A compliance-by-design approach ensures strong security, data protection, and alignment with accessibility standards—reducing the need for costly rework later. For mature apps, prioritize meeting accessibility standards as soon as possible and make compliance a core requirement for future development.

Stay ahead of global regulations

Operating across multiple markets means navigating a complex regulatory landscape. Keeping up with evolving laws—such as the EU AI Act, data privacy frameworks, and digital accessibility requirements—helps businesses stay compliant before issues arise, minimizing risks and maintaining a competitive edge.

Turn compliance into a competitive advantage

Leading digital businesses do not just meet regulations—they leverage them. A privacy-first approach builds trust, ethical AI attracts investment, and accessible design expands market reach. Companies that embed compliance into innovation can unlock new opportunities and shape industry standards. Transparent data practices enhance customer trust, while regulatory alignment can open doors to new markets with stricter requirements. Apps that prioritize accessibility not only reach wider audiences but also improve the user experience for all.By taking these steps, businesses can shift their perspective on regulation and compliance—from an obstacle to an opportunity. This proactive approach ensures digital products remain secure, compliant, accessible, and ready to scale in an ever-changing digital landscape.

7.8

When will this have an impact?

Looking ahead at these transformative forces–AI, XR, and regulation–the key questions are not just what and how, but also when. Each of these factors will shape the app space in the coming years, though their impact will vary depending on the time horizon.

AI, XR and regulations

Influence over time

Provided by framna

Global
Area
Short-term (1-2 years)
Medium-term (3-5 years)
Long-term (5+ years)
Key considerations
AI
Wider adoption in various sectors. AI-driven automation expands.
Transformative industry shifts. Deeper contextual understanding.
Embedded in daily life. Advanced reasoning and autonomy emerge.
Ethical AI, transparency, and responsible development.
XR
Adoption is growing in niche markets (healthcare and training). Consumer expansion remains limited due to cost and hardware constraints.
Expanded use cases. AR and mixed reality see wider enterprise adoption.
AR becomes mainstream. Seamless digital-physical integration.
Tech advancements, user experience, affordability, and accessibility.
Regulation
Increased focus on data privacy and AI ethics.
Stricter global standards on AI transparency and biometric data.
Evolving policies to address AI autonomy and digital rights.
Balancing compliance with innovation, user safety, and societal impact.

Provided by framna

In the immediate future, AI’s influence will be undeniable. Intelligent assistants will become ever-present, anticipating our needs and seamlessly integrating into daily life. Meanwhile, XR will continue its gradual evolution, offering tantalizing glimpses of its potential to redefine how we work, play, and connect.


While XR may take longer to achieve mainstream adoption, its ideas, prototypes, and underlying technologies will likely shape industries well before then. AI, on the other hand, is advancing rapidly—but as it grows more sophisticated, ethical considerations become paramount. 

How do we ensure fairness, transparency, and accountability in AI-driven systems?

XR presents its own challenges, from user safety and data security to concerns about addiction and digital well-being. Regulation will be crucial in navigating these complexities. Governments and organizations must collaborate to create clear, forward-thinking policies that encourage innovation while safeguarding fundamental rights. This will require continuous dialogue, adaptability, and a willingness to evolve alongside the technology itself.


The future of mobile apps is not just about adapting, it is about leading. AI, XR, and regulatory shifts are already reshaping the digital landscape, and businesses that take action today will define tomorrow’s experiences. Whether it is integrating AI-driven personalization, preparing for immersive XR environments, or embedding compliance into development from day one, the winners will be those who see change not as a challenge, but as an opportunity to innovate.

7.9

Future considerations for mobile app development: A matrix approach

MATR-Chapter7_Future-Matrix-Approach_Desktop
To guide strategic investments, consider two factors: driver impact (how important a driver is for performance) and digital maturity (how well we currently perform on that driver).

Matrix breakdown:

High impact, low maturity

Focus on innovation and investment to improve these drivers.

High impact, high maturity

Maintain and optimize successful features.

Low impact, low maturity

Monitor these drivers but don’t prioritize them.

Low impact, high maturity

Support these drivers but avoid over-investment.

Insights for future growth

Investing in user experience is essential, as enhancing ease of use can significantly add value to your product. Additionally, it's important to stay informed about emerging AI features, as they have the potential to drive future growth and innovation.

7.9

Conclusions & takeaways

AI is transforming mobile apps

The future of mobile apps is not about replacement but evolution. AI-driven features are making apps more intuitive, anticipatory, and integrated into daily life. Businesses that embed AI into their mobile strategies will enhance user engagement and streamline experiences.

Hyper-personalization is key to user retention

AI-powered mobile experiences can adapt in real time, offering tailored content, recommendations, and interactions. Companies should invest in AI-driven personalization to boost engagement and loyalty.

XR adoption faces challenges but holds immense potential

While XR is still struggling with mainstream adoption, AI-enhanced XR experiences could remove barriers and redefine digital interactions. Businesses should prepare for a future where mobile experiences extend into mixed reality environments.

Regulatory compliance is an opportunity, not an obstacle

Stricter data privacy, AI governance, and accessibility regulations are shaping the mobile landscape. Businesses that proactively integrate compliance into development can build trust, expand market reach, and stay ahead of legal challenges.

The future of mobile apps is multimodal and AI-driven

Natural interfaces, such as voice and conversational AI, will make interactions more seamless. The shift towards agentic AI could redefine how users engage with apps, enabling more autonomous and adaptive digital assistants.

Act now to stay competitive

AI, XR, and regulatory changes are already reshaping industries. Companies that invest in scalable, AI-optimized, and compliance-ready mobile solutions today will be the leaders in tomorrow’s digital economy.

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Framing the future