Partou

Digital ambition realized

Sector
  • Childcare
Category
  • Communication
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User screens from the parent app (top left) and employee app (top right).

C-level LEGO

Partou is the largest childcare organization in the Netherlands and cares for tens of thousands of children every day with over 12,500 employees at 900 locations in three countries. The organization finds itself in a sector struggling with staff shortages and other complex challenges. In collaboration we developed a robust digital app platform that helps address a variety of childcare challenges and enables future (international) growth. With the realization of this digital app platform, Framna made an important contribution to the fulfillment of Partou's digital ambition.

Custom-made mobile gateway

Flexible, modular design set-up

Robust, future-proof app platform

Teams and structure

To realize this ambition and transformation, we set up three teams. One for a parent app, one for an employee app (the two main digital end products within Partou's digital landscape) as well as an overall direction team to monitor the strategic goals and ensure that all activities within the digital transformation contributed to Partou's long-term vision. After completing the necessary security tests and audits related to certifications and Certificates of Good Conduct, our teams went full steam ahead.

4.7

average app store rating

100K+

frequent users (both apps)

30-40K

in-app articles read per month

Customized mobile gateway

Previously Partou used white-label apps for both employees and parents. These types of SaaS solutions are often designed for specific sector needs and therefore do not always fit the needs of large organizations. Nevertheless, previously chosen legacy systems and their associated vendors are an essential part of Partou's digital landscape. To quickly innovate and give Partou more control over its digital products, we built a mobile gateway against the existing systems.

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Overview of Partou's technical landscape.

Durable design

Painting a good picture of the LEGO principle, we developed a single design system with visual components - a bin of digital "building blocks" - from which designers can draw to design apps and other digital products. Apart from shorter development processes and a much higher testability of apps, this working method ensures a uniform appearance, a strengthened brand identity and a recognizable and consistent user experience for the various target groups. Three long-cherished wishes of Partou.

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Visual components from Partou's new design system.

Technical direction

In constant collaboration with Partou we actively managed the technical direction, and ensured seamless cooperation with existing suppliers. 

In projects like this, we bring stakeholders together and regularly drive discussion. Our goal remains to bring all external parties and systems together on one platform, with only the data essential to the user experience. The streamlined collaboration, shared vision on code and short lines of communication between our Solution Architect and our senior Backend Developers plays a crucial role in this.

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Framna-Portraits-Jan Gerard Gerrits
Jan Gerard Gerrits CTO, Framna Netherlands