Praktikertjänst
Digiphysical care
Sector
- Health & Wellbeing
Features
- Booking & reservations
- Self-service & account tools
- Notifications & alerts
- API & platform integration
- Security & compliance
Deliverables
Easier access to care
Praktikertjänst is one of Sweden’s largest healthcare providers, with hundreds of clinics nationwide spanning primary care, specialist care, rehabilitation, and dental services. The Praktikertjänst app gives users a single, coherent entry point to all available services.
Through the app, users are guided through the full digital care journey, from finding and choosing the right provider to managing appointments and care interactions, bringing digital and physical care together in one place.
75k+
unique users per month
84%
user satisfaction (National patient survey)
703
care locations nationwide
Touchpoints, seamlessly connected
The Praktikertjänst app is designed to support users throughout their care journey, a single digital touchpoint for all healthcare: primary care, specialist care, rehabilitation, and dental services. Within the app, users can find and evaluate providers, choose the right clinic for their needs, and manage ongoing care. By guiding users step by step, the app helps them understand their options and take action with confidence, while digital touchpoints remain closely connected to physical care.
One interface, multiple systems
Find and choose clinics
Booking, chat, and video visits
Designed to remove complexity
Praktikertjänst brings together hundreds of independently run clinics, each with their own processes and systems. The app is designed to hide that complexity from the user. Regardless of which provider they interact with, users are guided through familiar flows for key tasks, without needing to understand how care is organized behind the scenes. By removing structural complexity, the app allows users to focus on finding the right help and managing their needs, without unnecessary friction.
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